Privacy Policy

This Personal Data and Cookies Policy (the Policy) sets out what Source EV UK Ltd, registered in England under company number 14401537 (we, us or our), collects from its customers in relation to the SourceConnect mobile application and https://www.source-charging.com website, together hereinafter known as the “App”.

This Policy is to inform you how we will collect, use, share or otherwise process your personal data. This Policy will also cover any of our services that are accessible through the App (Services) unless such Services state that a separate or additional privacy notice applies to a particular Service, in which case only that privacy notice applies.

It will also set out your rights you are entitled to exercise regarding the processing of your data; it also describes the measures we take to protect your data. We encourage you to read this document carefully to understand how we process your data.

The App is not intended for children, and we do not knowingly collect data relating to children.

Source EV UK Ltd is the controller responsible for the App in the UK.

Our full details are:
Full name of legal entity: Source EV UK Ltd
Email address: dataprotection@source-ev.com
Postal address: 19th Floor 10 Upper Bank Street, London, England, E14 5BF

The data will be processed in accordance with applicable legislation.

1. The personal data we collect about you

Identity and Contact data: full name, your email address, postal address and phone number;
Profile data: password
Transaction data: credit/debit card number, expiry date, history of your payments and details of any refunds;
Device data (collected anonymously): the type of device you use, mobile network information and IP address;
Usage data (collected anonymously): connection logs, analytics, and any error or debugging information;
Security data (collected anonymously): information we collect about your use of the App or our Services in order to ensure your and our other users' safety and security, Usage data, Cookies data and the information provided to us by our payment processing provider;
Cookies data: the information collected through the cookies and similar technologies listed in the “Cookie management” section set out below;
Direct Marketing data: your direct marketing preferences, consents for receiving direct marketing from us or our third parties and the history of the direct marketing communications we have sent to you;
Personalisation data: Cookies data, Transaction data, Usage data, Location data, and the preferences we have inferred you have and use to personalise the App and Services, being the preferences noted on your account;

2. How we collect your personal data

Registration: when you register your account with us;
Communications: when you communicate with us via email or telephone, or if you contact us through the App;
Information you generate when using our App and/or our Services: please see the “Cookie management” section below for further details
Information we collect through monitoring the use of our App and/or our Services
Additional information: we otherwise collect through our App and/or our Services where we have your consent to do so, where you change preferences or where you interact with our App and/or our Services in other ways

3. Purpose of processing, legal basis, storage period and types of data collected

When using the App, you may be required to provide us with your personal data. We will only process your data where we have a legal basis to do so. Most commonly we will use your personal data in the following circumstances:

Performance of a contract with you: where we need to perform the contract, we are about to enter into or have entered into with you;
Legitimate interests: where necessary for our legitimate interests or those of a third party to whom we may provide your personal data in connection with operating the App or our Services provided such interests are not overridden by your own rights and interests;
Legal obligation: where necessary for compliance with an obligation that applies to us by applicable law
Consent: we rely on consent only where we have obtained your active agreement to use your personal data for a specified purpose.

3.1 Data processed for a Visitor (anonymous Pay As You Go User

Purpose	Personal data categories	Lawful basis
Payment for the charging service	Transaction data	Performance of the contract
To respond to your requests to exercise your rights under this policy	As relevant to your request	Legal obligation (complying with data subject requests under Chapter 3 of the UK GDPR)
To comply with our other legal obligations, including compliance with tax legislation, judicial, law enforcement and government authorities' requests	All personal data under this policy	Legal obligation (to comply with our legal requirements)
To administer, monitor and improve our business, Services and this App including troubleshooting, data analysis and system testing, and deploying security measures	Identity and Contact data	To administer, monitor and improve our business, Services and this App including troubleshooting, data analysis and system testing, and deploying security measures
Applying security measures to our processing of your personal data, including processing in connection with the App	All personal data under this policy	Legal obligation (applying appropriate technical and organisational measures under Article 32 of the UK GDPR)
Enforce our terms and conditions including to collect money owed to us	Transaction Data	Enforce our terms and conditions including to collect money owed to us
To deploy and process personal data collected via cookies that are strictly necessary, as set out in the “Cookies management” section below	Cookies data	Legitimate interests (delivering and securing the App and our Services)
To deploy and process personal data collected via cookies that are not strictly necessary, as set out in the “Cookies management” section below	Cookies data	Consent

Payment for the charging service

Personal data categories

Transaction data

Lawful basis

Performance of the contract

To respond to your requests to exercise your rights under this policy

Personal data categories

As relevant to your request

Lawful basis

Legal obligation (complying with data subject requests under Chapter 3 of the UK GDPR)

To comply with our other legal obligations, including compliance with tax legislation, judicial, law enforcement and government authorities' requests

Personal data categories

All personal data under this policy

Lawful basis

Legal obligation (to comply with our legal requirements)

To administer, monitor and improve our business, Services and this App including troubleshooting, data analysis and system testing, and deploying security measures

Personal data categories

Identity and Contact data

Lawful basis

To administer, monitor and improve our business, Services and this App including troubleshooting, data analysis and system testing, and deploying security measures

Applying security measures to our processing of your personal data, including processing in connection with the App

Personal data categories

All personal data under this policy

Lawful basis

Legal obligation (applying appropriate technical and organisational measures under Article 32 of the UK GDPR)

Enforce our terms and conditions including to collect money owed to us

Personal data categories

Transaction Data

Lawful basis

Enforce our terms and conditions including to collect money owed to us

To deploy and process personal data collected via cookies that are strictly necessary, as set out in the “Cookies management” section below

Personal data categories

Cookies data

Lawful basis

Legitimate interests (delivering and securing the App and our Services)

To deploy and process personal data collected via cookies that are not strictly necessary, as set out in the “Cookies management” section below

Personal data categories

Cookies data

Lawful basis

Consent

3.2 Data processed for a Pay-As-You-Go (PAYG) User (with or without an account)

Purpose	Personal data categories	Lawful basis
Access to the service(this will only apply to PAYG users without an account)	Identity and Contact data	Performance of the contract
Creating a customer account(this will only apply to PAYG users with an account)	Identity and Contact data Profile data	Performance of the contract
Payment for the charging service	Transaction data	Performance of the contract
Sending of a charging session identifier code	Identity and Contact data	Performance of the contract
Processing of various requests: technical support, monitoring of charge status, complaints, and incidents	Identity and Contact data Device data Profile data	Legitimate interests (to ensure we provide our customers with necessary support to charge their vehicles)
To provide you with your account holder benefits(this will only apply to PAYG users with an account)	Identity and Contact data Profile data Transaction data	Performance of the contract
To comply with our other legal obligations, including compliance with tax legislation, judicial, law enforcement and government authorities' requests	All personal data under this policy	Legal obligation (to comply with our legal requirements)
Enforce our terms and conditions, including to collect money owed to us	Identity and Contact data Transaction data Location data	Legitimate interests (to ensure that the terms and conditions are being followed by our customers)
To send you direct marketing communications via email or push notification(this will only apply to PAYG users with an account)	Identity and Contact data Direct Marketing data	Consent
To analyse patterns, create business insights and improve our advertising through aggregated and anonymised personal data	Identity and Contact data Profile data Transaction Data	Legitimate interests (to improve our products and services and grow our customer base)
To administer, monitor and improve our business, Services and App, including troubleshooting, data analysis and system testing, and deploying security measures	Identity and Contact data Device data Usage data Security data	Legitimate interests (for running our business, provision of administration and IT services, network security, maintaining the security of our App or Services, providing a secure service to users and preventing fraudulent and other misuse of our App)
Applying security measures to our processing of your personal data, including processing in connection with the App	All personal data under this privacy notice	Legal obligation (applying appropriate technical and organisational measures under Article 32 of the UK GDPR)
To notify you of changes to the App or our Services (this will only apply to PAYG users with an account)	Identity and Contact data	Legitimate interests (in servicing current and prospective customers)
To notify you of updates to this privacy notice (this will only apply to PAYG users with an account)	Identity and Contact data Transaction data	Legal obligation (to inform you of our processing under Articles 13 and 14 of the UK GDPR)
To respond to your requests to exercise your rights under this notice	As relevant to your request	Legal obligation (complying with data subject requests under Chapter 3 of the UK GDPR)
To deploy and process personal data collected via cookies that are strictly necessary, as set out in the “Cookies management” section below	Cookies data	Legitimate interests (delivering and securing the App and our Services)
To deploy and process personal data collected via cookies that are not strictly necessary, as set out in the “Cookies management” section below	Cookies data	Consent
To develop and improve our products and services and inform our marketing strategy, including through the use of aggregated and anonymised data	Identity and Contact data Profile data Transaction data Usage data Location Data Cookies data (all data will be aggregated and anonymised)	Legitimate Interests (to improve our products and services and grow our customer base)

Access to the service(this will only apply to PAYG users without an account)

Personal data categories

Identity and Contact data

Lawful basis

Performance of the contract

Creating a customer account(this will only apply to PAYG users with an account)

Personal data categories

Identity and Contact data

Profile data

Lawful basis

Performance of the contract

Payment for the charging service

Personal data categories

Transaction data

Lawful basis

Performance of the contract

Sending of a charging session identifier code

Personal data categories

Identity and Contact data

Lawful basis

Performance of the contract

Processing of various requests: technical support, monitoring of charge status, complaints, and incidents

Personal data categories

Identity and Contact data

Device data

Profile data

Lawful basis

Legitimate interests (to ensure we provide our customers with necessary support to charge their vehicles)

To provide you with your account holder benefits(this will only apply to PAYG users with an account)

Personal data categories

Identity and Contact data

Profile data

Transaction data

Lawful basis

Performance of the contract

To comply with our other legal obligations, including compliance with tax legislation, judicial, law enforcement and government authorities' requests

Personal data categories

All personal data under this policy

Lawful basis

Legal obligation (to comply with our legal requirements)

Enforce our terms and conditions, including to collect money owed to us

Personal data categories

Identity and Contact data

Transaction data

Location data

Lawful basis

Legitimate interests (to ensure that the terms and conditions are being followed by our customers)

To send you direct marketing communications via email or push notification(this will only apply to PAYG users with an account)

Personal data categories

Identity and Contact data

Direct Marketing data

Lawful basis

Consent

To analyse patterns, create business insights and improve our advertising through aggregated and anonymised personal data

Personal data categories

Identity and Contact data

Profile data

Transaction Data

Lawful basis

Legitimate interests (to improve our products and services and grow our customer base)

To administer, monitor and improve our business, Services and App, including troubleshooting, data analysis and system testing, and deploying security measures

Personal data categories

Identity and Contact data

Device data

Usage data

Security data

Lawful basis

Legitimate interests (for running our business, provision of administration and IT services, network security, maintaining the security of our App or Services, providing a secure service to users and preventing fraudulent and other misuse of our App)

Applying security measures to our processing of your personal data, including processing in connection with the App

Personal data categories

All personal data under this privacy notice

Lawful basis

Legal obligation (applying appropriate technical and organisational measures under Article 32 of the UK GDPR)

To notify you of changes to the App or our Services
(this will only apply to PAYG users with an account)

Personal data categories

Identity and Contact data

Lawful basis

Legitimate interests (in servicing current and prospective customers)

To notify you of updates to this privacy notice

(this will only apply to PAYG users with an account)

Personal data categories

Identity and Contact data

Transaction data

Lawful basis

Legal obligation (to inform you of our processing under Articles 13 and 14 of the UK GDPR)

To respond to your requests to exercise your rights under this notice

Personal data categories

As relevant to your request

Lawful basis

Legal obligation (complying with data subject requests under Chapter 3 of the UK GDPR)

To deploy and process personal data collected via cookies that are strictly necessary, as set out in the “Cookies management” section below

Personal data categories

Cookies data

Lawful basis

Legitimate interests (delivering and securing the App and our Services)

To deploy and process personal data collected via cookies that are not strictly necessary, as set out in the “Cookies management” section below

Personal data categories

Cookies data

Lawful basis

Consent

To develop and improve our products and services and inform our marketing strategy, including through the use of aggregated and anonymised data

Personal data categories

Identity and Contact data

Profile data

Transaction data

Usage data

Location Data

Cookies data

(all data will be aggregated and anonymised)

Lawful basis

Legitimate Interests (to improve our products and services and grow our customer base)

3.3 Data processed for a Member (Subscribed User)

Purpose	Personal data categories	Lawful basis
Creating a customer account	Identity and Contact data Profile data	Performance of the contract
Payment for the charging service	Transaction data	Performance of the contract
To provide you with your membership benefits, fulfilling promotional offers	Identity and Contact data Profile data Transaction data	Performance of the contract
Sending of a charging session identifier code	Identity and Contact data	Performance of the contract
Processing of various requests: technical support, monitoring of charge status, complaints and incidents	Identity and Contact data Device data Profile data Vehicle data	Legitimate interests (to ensure we provide our customers with necessary support to charge their vehicles)
To comply with our other legal obligations, including compliance with tax legislation, judicial, law enforcement and government authorities' requests	All personal data under this privacy notice	Legal obligation (to comply with our legal requirements)
Enforcing our terms and conditions including to collect money owed to us	Identity and Contact data Transaction data Location data	Legitimate interests (to ensure that the terms and conditions are being followed by our customers and to recover debts due to us)
To send you direct marketing communications via email or push notifications	Identity and Contact data Direct Marketing data	Consent
To analyse patterns, create business insights and improve our advertising through aggregated and anonymised personal data	Identity and Contact data Profile data Transaction data Location data	Legitimate interests (to improve our products and services and grow our customer base)
To administer, monitor and improve our business, Services and this App including troubleshooting, data analysis and system testing, and deploying security measures	Identity and Contact data Device data Usage data Security data	Legitimate interests (for running our business, provision of administration and IT services, network security, maintaining the security of our App or Services, providing a secure service to users, and preventing fraudulent and other misuse of our App)
Applying security measures to our processing of your personal data, including processing in connection with the App	All personal data under this privacy notice	Legal obligation (applying appropriate technical and organisational measures under Article 32 of the UK GDPR)
To notify you of changes to the App or our Services	Identity and Contact data	Legitimate interests (in servicing current and prospective customers)
To notify you of updates to this privacy notice	Identity and Contact data Transaction data	Legal obligation (to inform you of our processing under Articles 13 and 14 of the UK GDPR)
To respond to your requests to exercise your rights under this notice	As relevant to your request	Legal obligation (complying with data subject requests under Chapter 3 of the UK GDPR)
To deploy and process personal data collected via cookies that are strictly necessary, as set out in the “Cookies management” section below	Cookies data	Legitimate interests (delivering and securing the App and our Services)
To deploy and process personal data collected via cookies that are not strictly necessary, as set out in the “Cookies management” section below	Cookies data	Consent
To develop and improve our products and services and inform our marketing strategy, including through the use of aggregated and anonymised data	Identity and Contact data Profile data Transaction data Usage data Location Data Cookies data (all data will be aggregated and anonymised)	Legitimate Interests (to improve our products and services and grow our customer base)

Creating a customer account

Personal data categories

Identity and Contact data

Profile data

Lawful basis

Performance of the contract

Payment for the charging service

Personal data categories

Transaction data

Lawful basis

Performance of the contract

To provide you with your membership benefits, fulfilling promotional offers

Personal data categories

Identity and Contact data

Profile data

Transaction data

Lawful basis

Performance of the contract

Sending of a charging session identifier code

Personal data categories

Identity and Contact data

Lawful basis

Performance of the contract

Processing of various requests: technical support, monitoring of charge status, complaints and incidents

Personal data categories

Identity and Contact data

Device data

Profile data

Vehicle data

Lawful basis

Legitimate interests (to ensure we provide our customers with necessary support to charge their vehicles)

To comply with our other legal obligations, including compliance with tax legislation, judicial, law enforcement and government authorities' requests

Personal data categories

All personal data under this privacy notice

Lawful basis

Legal obligation (to comply with our legal requirements)

Enforcing our terms and conditions including to collect money owed to us

Personal data categories

Identity and Contact data

Transaction data

Location data

Lawful basis

Legitimate interests (to ensure that the terms and conditions are being followed by our customers and to recover debts due to us)

To send you direct marketing communications via email or push notifications

Personal data categories

Identity and Contact data

Direct Marketing data

Lawful basis

Consent

To analyse patterns, create business insights and improve our advertising through aggregated and anonymised personal data

Personal data categories

Identity and Contact data

Profile data

Transaction data

Location data

Lawful basis

Legitimate interests (to improve our products and services and grow our customer base)

To administer, monitor and improve our business, Services and this App including troubleshooting, data analysis and system testing, and deploying security measures

Personal data categories

Identity and Contact data

Device data

Usage data

Security data

Lawful basis

Legitimate interests (for running our business, provision of administration and IT services, network security, maintaining the security of our App or Services, providing a secure service to users, and preventing fraudulent and other misuse of our App)

Applying security measures to our processing of your personal data, including processing in connection with the App

Personal data categories

All personal data under this privacy notice

Lawful basis

Legal obligation (applying appropriate technical and organisational measures under Article 32 of the UK GDPR)

To notify you of changes to the App or our Services

Personal data categories

Identity and Contact data

Lawful basis

Legitimate interests (in servicing current and prospective customers)

To notify you of updates to this privacy notice

Personal data categories

Identity and Contact data

Transaction data

Lawful basis

Legal obligation (to inform you of our processing under Articles 13 and 14 of the UK GDPR)

To respond to your requests to exercise your rights under this notice

Personal data categories

As relevant to your request

Lawful basis

Legal obligation (complying with data subject requests under Chapter 3 of the UK GDPR)

To deploy and process personal data collected via cookies that are strictly necessary, as set out in the “Cookies management” section below

Personal data categories

Cookies data

Lawful basis

Legitimate interests (delivering and securing the App and our Services)

To deploy and process personal data collected via cookies that are not strictly necessary, as set out in the “Cookies management” section below

Personal data categories

Cookies data

Lawful basis

Consent

To develop and improve our products and services and inform our marketing strategy, including through the use of aggregated and anonymised data

Personal data categories

Identity and Contact data

Profile data

Transaction data

Usage data

Location Data

Cookies data

(all data will be aggregated and anonymised)

Lawful basis

Legitimate Interests (to improve our products and services and grow our customer base)

Your personal data will not be processed later in a way that is incompatible with the purposes described in this Policy.

If you close your account with us, we will delete your personal data securely.

4. Data retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. Generally, any personal data related to billing will be retained for 10 years, any bank details (credit card number, expiry date) will be kept for the duration of the relevant transaction, any personal data related to the charging session will be kept for the duration of the charge and data related to the processing of any technical requests will be kept for 1 year after the closure of the request. Any other personal data will be held for a period of 3 years from when you have last accessed your account. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

In some circumstances you can ask us to delete your data: see paragraph 12 below for further information.

In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

5. Data recipient

We may share your personal data with other companies within our corporate group or with the “TotalEnergies” corporate group, payment service providers, customer relationship management providers, or independent distributors and subcontractors as well as regulators, law enforcement, public authorities or other third parties in order for us to comply with any legal orders, legal or regulatory requirements and any investigation.

6. Data transfers

Where data is transferred to a country outside the UK, the process will be performed in accordance with applicable legislation and in such a way as to ensure appropriate protection of your personal data.

When we transfer your personal data to certain countries outside of the UK:

If there are UK adequacy regulations in respect of that country (please see the list of countries here), we will rely on those to undertake our transfer.
In the case of transfers of personal data to a third party in the United States, we may rely on that third party’s certification to the EU-US Data Privacy Framework and the UK extension to the Framework to transfer your personal data.

In other cases, we are required to put in place an appropriate transfer mechanism such as the International Data Transfer Agreement. This will ensure your personal data receives the same protection it would receive if it was in the UK. For information on other measures put in place to ensure adequate protection, please write to the contact address below.

7. Data security and privacy

We take appropriate measures to protect the security and confidentiality of your personal data, in particular to prevent it from being distorted, compromised or disclosed to unauthorised third parties. Any data that is stored outside the UK will have sufficient security measures. We have put in place procedures to detect and respond to personal data breaches and notify you and any applicable regulator when we are legally required to do so.

8. Failure to provide personal data

If you don’t provide us with certain information when requested, we may not be able to perform our obligations to you or your organisation, or we may be prevented from complying with our legal obligations.

9. Cookie management

A cookie or tracker is a file used to log information about how you browse the App to improve your browsing experience. We use the following types of cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our App. These essential cookies are always enabled because our App won’t work properly without them. They include, for example, cookies that enable you to log into secure areas of our App or make use of e-billing services. You can switch off these cookies in your settings, but you may then not be able to access all or parts of our App.
Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our App when they are using it. This helps us to improve the way our App work, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our App. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Cookies are text files stored on the App and placed on your device. They provide access to information about you. These cookies belong to the publisher of the App (first party).

The following table offers information about each cookie/tracker on the App.

We activate cookies once you have given your consent, except for the strictly necessary cookies required to provide the service you request on the App.

Cookie type	Cookie name	Purpose of the cookie	Supplier	Storage period
Technical cookie: authentication	AUTH_LEGACY_SESSION	This information is necessary to enable the authentication	TotalEnergies charging services	Session duration
Geolocation Cookie	SPK MapBox	Users may decide to enable the application to collect their location to enable the application to indicate the closest charging stations. (subject to their consent)	MapBox	Session duration
Geolocation Cookie	Website browser interface	Users may decide to share their location in order to improve their experience with the application (subject to their consent)	User's browser	Session duration
Technical and functional cookies	utag_main, utag_main_, tealium_segment, utag_env_	Enables the customer to manage its preferences for the cookies	Tealium	13 months
Statistical cookies	atuserid	Customer-side visitor identification cookie (replaces server-side)	AT Internet	6 months
Statistical cookies	Atauthority	Cookie for storing/logging visitor consent	AT Internet	6 months
Statistical cookies	Idirxvr	Visitor identifier history (server-side visitor identifier storage cookie)	AT Internet	13 months
Statistical cookies	Atidx	Secure visitor identification (server-side visitor identifier cookie storage)	AT Internet	13 months
Statistical cookies	Atid	Primary visitor identifier (server-side visitor identifier storage cookie)	AT Internet	13 months
Statistical cookies	Atreman	Used to keep a prior attribution campaign in memory	AT Internet	30 days
Statistical cookies	Atsession	Used to record the list of new campaigns encountered during a visit, in order to avoid measuring the same campaign several times	AT Internet	30 days

Technical cookie: authentication

Cookie name

AUTH_LEGACY_SESSION

Purpose of the cookie

This information is necessary to enable the authentication

Supplier

TotalEnergies charging services

Storage period

Session duration

Geolocation Cookie

Cookie name

SPK MapBox

Purpose of the cookie

Users may decide to enable the application to collect their location to enable the application to indicate the closest charging stations. (subject to their consent)

Supplier

MapBox

Storage period

Session duration

Geolocation Cookie

Cookie name

Website browser interface

Purpose of the cookie

Users may decide to share their location in order to improve their experience with the application (subject to their consent)

Supplier

User's browser

Storage period

Session duration

Technical and functional cookies

Cookie name

utag_main, utag_main_, tealium_segment, utag_env_

Purpose of the cookie

Enables the customer to manage its preferences for the cookies

Supplier

Tealium

Storage period

13 months

Statistical cookies

Cookie name

atuserid

Purpose of the cookie

Customer-side visitor identification cookie (replaces server-side)

Supplier

AT Internet

Storage period

6 months

Statistical cookies

Cookie name

Atauthority

Purpose of the cookie

Cookie for storing/logging visitor consent

Supplier

AT Internet

Storage period

6 months

Statistical cookies

Cookie name

Idirxvr

Purpose of the cookie

Visitor identifier history (server-side visitor identifier storage cookie)

Supplier

AT Internet

Storage period

13 months

Statistical cookies

Cookie name

Atidx

Purpose of the cookie

Secure visitor identification (server-side visitor identifier cookie storage)

Supplier

AT Internet

Storage period

13 months

Statistical cookies

Cookie name

Atid

Purpose of the cookie

Primary visitor identifier (server-side visitor identifier storage cookie)

Supplier

AT Internet

Storage period

13 months

Statistical cookies

Cookie name

Atreman

Purpose of the cookie

Used to keep a prior attribution campaign in memory

Supplier

AT Internet

Storage period

30 days

Statistical cookies

Cookie name

Atsession

Purpose of the cookie

Used to record the list of new campaigns encountered during a visit, in order to avoid measuring the same campaign several times

Supplier

AT Internet

Storage period

30 days

How to withdraw your consent

When you first connect to the App, you will be asked to give your consent to the use of non-essential cookies and/or to choose your settings. If you wish to change your choices later, you can manage your cookies via the section at the bottom of our site or application, or via an information icon labelled "cookies".

To delete cookies that have already been saved, please follow the procedure for your operating system (Windows, OS X, etc.).

10. External links

If the App gives you access to websites, please be aware that these are third party websites, and they are not subject to this Policy. We do not control these websites, and we advise you to consult the privacy statements of said websites for information about their practices regarding how they collect, use, share and disclose personal data.

11. Changes to the Policy

This Policy was updated on 20/05/2025. The latest version may be sent to you via email or via push notification or in the 'Personal Data and Cookies Policy' section of the App. We reserve the right to revise and change this Policy at any time. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during our relationship with you.

12. Your rights/contact

In accordance with current regulations, you have the following rights. Where applicable, you also have the right to give post-mortem instructions in the corresponding European countries. Your legal rights are set out below:

Access: You have the right to access and to be provided with a copy of your personal data together with certain information about the processing of your personal data.

Correction: You have the right to have corrected any personal data about you which is inaccurate or incomplete.

Restriction: You have the right to ask for the use of your personal data to be restricted, for example, to confirm its accuracy or our reasons for holding it.

Objection: You have the right to object to us holding your personal data based on our legitimate interests or those of a third party based on your particular circumstances. You also have the right to object to us using your personal data for direct marketing purposes.

Deletion: You have the right to ask us to delete or remove your personal data where there is no good reason for us to continue holding it or where you have exercised your right of objection.

Portability: You have the right to request that we transfer certain parts of your personal data to you or your chosen third party in a structured, commonly used, machine-readable format. This right only applies to information processed by automated means that we process on the lawful bases of consent or performance of a contract.

Withdraw consent: You have the right to withdraw your consent at any time where we are relying on consent to process your personal data. Please know that this does not affect the lawfulness of any processing carried out before you withdraw your consent, and after withdrawal, we may not be able to provide our Services to you. We will advise you if this is the case at the time you withdraw your consent.

Complaints: You have the right to complain to the Information Commissioner’s Office (ICO) in relation to how we collect and use your personal data. However, we would appreciate the opportunity to deal with your concerns before approaching the ICO.

Address: UK Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Tel: +44 (0) 303 123 1113

To exercise your rights and ask questions about the processing of your personal data, you can contact us at: dataprotection@source-ev.com